Shipping policy

SHIPPING POLICY

Last Updated: September 5, 2026

Thank you for supporting SOVRGN — SOVEREIGN OF ALL. Every order is prepared with care. Please review our shipping policy before completing your purchase.

ORDER PROCESSING

Please allow 3–7 business days for your order to be processed before shipment unless otherwise stated on the product page.

During new releases, limited drops, holidays, or periods of high order volume, processing times may be longer.

Business days do not include weekends or holidays.

SHIPPING

Shipping rates and available delivery options are calculated and displayed at checkout.

Once your order has shipped, you will receive a shipping confirmation with tracking information using the contact information provided with your order.

Shipping and delivery dates are estimates and are not guaranteed.

LIMITED RELEASES & PRE-ORDERS

Certain SOVRGN pieces may be released in limited quantities, made to order, or offered for pre-order.

If an item has a different production or fulfillment timeline, the estimated timeframe will be stated on the product page.

Orders containing pre-order items may ship together once all items are ready unless otherwise stated.

ADDRESS ACCURACY

Please make sure your shipping address is complete and accurate before submitting your order.

SOVRGN is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided at checkout.

If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered fulfillment or shipped.

LOST, STOLEN OR DELAYED PACKAGES

Once a package has been transferred to the shipping carrier, delivery may be affected by carrier delays, weather, holidays, or other circumstances outside our reasonable control.

If tracking shows an unusual delay or delivery issue, please contact the carrier and reach out to us so we can help review the situation where possible.

SOVRGN is not responsible for packages stolen after confirmed delivery, except where otherwise required by applicable law.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Include your order number, a description of the issue, and clear photographs of the item and packaging so we can review your request.

INTERNATIONAL ORDERS

International customers are responsible for any applicable customs duties, import taxes, fees, or other charges imposed by the destination country unless otherwise stated at checkout.

International shipments may experience additional customs or carrier delays.